(I was a customer at a cell phone store, observing the following exchange.)
Employee: “I’m sorry sir, but your phone has water damage, which isn’t covered by the warranty. You will have to purchase a new phone.”
Customer: “That’s ridiculous! I haven’t gotten the phone wet!”
Employee: “Have you used the phone in the rain? Sometimes, that’s all it takes to get the internals wet enough to damage the device.”
Customer: “Well, yes, but that doesn’t make any sense! Cows are in the rain all the time and they don’t die!”
Employee: “…”
Me: interjecting “Sir, cows aren’t electronic devices.”
Customer: storms out
Beefed up technology
[tags]phone customer,sorry sir,electronic devices,water damage,cows,storms,cell phone store,rain,warranty[/tags]
Employee: “I’m sorry sir, but your phone has water damage, which isn’t covered by the warranty. You will have to purchase a new phone.”
Customer: “That’s ridiculous! I haven’t gotten the phone wet!”
Employee: “Have you used the phone in the rain? Sometimes, that’s all it takes to get the internals wet enough to damage the device.”
Customer: “Well, yes, but that doesn’t make any sense! Cows are in the rain all the time and they don’t die!”
Employee: “…”
Me: interjecting “Sir, cows aren’t electronic devices.”
Customer: storms out
Beefed up technology
[tags]phone customer,sorry sir,electronic devices,water damage,cows,storms,cell phone store,rain,warranty[/tags]
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